Returns & Exchanges
L · E · J offers a 14-day return window from the date of delivery for all unworn, unwashed items in their original packaging. We strive to ensure your artisanal garments meet the highest standards of fit and craftsmanship.
Initiate Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Package
Carefully pack the items in their original box, ensuring all tags remain attached and the garment is folded neatly to avoid creasing.
Ship Items
Attach the pre-paid shipping label provided via the portal and drop your package at any authorized courier location.
Receive Refund
Once our studio inspects the return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing