Frequently Asked Questions

Everything you need to know about your L · E · J experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location and local customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, modern fit.

Are your materials sustainably sourced?

Yes, L · E · J is committed to ethical fashion. We partner with certified suppliers who prioritize organic fibers, recycled fabrics, and fair labor practices throughout the supply chain.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installments through Klarna.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.